I've been in for two services now, and these guys are top notch! My 40K transmission service was about half the price the dealer wanted and also half the price of my former mechanic! The price I was quoted on the phone with just the general inquiry was the same price I was quoted once I arrived, and that was the final price. There was no upselling like you typically get with some mechanics.
The reception area is neat and clean and modern, with USB and a place to plug in your laptop. Very important to me, because I like to wait for my car and work on my laptop. I was offered coffee/water/soda and taken back to the Keurig for fresh coffee.
Let me say, I dread using public bathrooms, but they have separate men's and women's restrooms, and it was spotless! The atmosphere is very family-like. Eddie and Moe are super nice guys who seem to really like what they do, and they answered all of my questions thoroughly. I like the fact that they have the two dogs too!
Another thing that pleasantly surprised me is a mechanic who is actually intuitive and reset the service alert without me mentioning it. It appeared in between my transmission service and subsequent oil change. I forgot to ask them if they could reset that. Lo and behold, I get in the car...no annoying service alert! It's something small but shows me that they are observant to more than just the service at hand and are looking at the big picture.
I will be coming back here for anything I need in the future for my VW GLI! Definitely recommend CARS!