I never go into the branch I only use the ATM. I live a mile away. I don't know why I don't use the branch. I used to go to the one on Chandler Boulevard in the Fry's grocery store before they shut it down. Now I use the branch on 48th and Ray Road. That's funny I don't use the branch thats close to my house. I must have had a bad experience and have blocked the memory.