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  • I live about halfway between South Point and Green Valley Ranch, so those end up being the two casinos I frequent the most for gambling, movies, sportsbook, and dining. We have long enjoyed the Coronado Café at South Point, but recently we've had a few experiences there that were underwhelming. We had only tried the Grand Café at GVR once before about a year ago, and while the food was good, the service was lackluster. We decided it had been a while and decided to give it another chance. We arrived around 7:30 pm on a Tuesday and there were about 7-9 people in line. Okay, that's fine. After a 15 minute wait, we got to the front of the line and waited...and waited...and waited. The host approached up and told us that from THAT moment it would be a 15 minute wait. I'm sorry, excuse me?? Just from our vantage point I counted no less than 9 empty booths and tables. There was, more than likely, even more available tables that I was unable to see. The staff seemed so disinterested and it really showed. While we decided if we wanted to continue to wait, 4 people BEHIND us decided it wasn't worth it and left. One lady said aloud what I was thinking.."Why are we waiting 15-20 minutes with all these open tables??? It was a valid question. We decided to throw in the towel on the Grand Café. The only other time we were here it was the service that was the problem, not the food...and over a year later, it seems as if nothing had changed. What a disappointment! I can only imagine how much revenue they threw away due to apathy and/or laziness. Either way, we are officially done with this place. 1 star. Hang your head and welcome to the Wall of Shame.
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