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  • This Olive Garden is absolutely horrible!! Bad customer service all around and they were no where near capacity. This place deserves -5 stars!! What went right: we got excellent parking. What went wrong: We were seated in a closed off nook, in which asking to be reseated resulted in the hostess rolling her eyes at me. They were out of children's menus!!! We waited a long while for our server, Christian to find us. After taking out drink order he vanished again for quite some time. When he reappeared we asked him to get salad and breadsticks out asap (kids were starving) he said he wouldn't do that until we gave him our entree order. He disappeared again. When he returned we asked him again to bring that out asap as we were about to order. Again he said no and disappeared without taking our order. We sent another server to find him and he comes back and asks what do we need?! We told him we had been waiting to order but he keeps disappearing. He took our order and still no salad or breadsticks. 20 - 25 minutes later he brings salad and breadsticks followed by our entrees. We tell him there is no way we can eat all of this at the same time so he offers to take the entrees back to the kitchen. We rejected that idea given the likely hood we'd never see him again. Finally, all of our entrees were cold. The salad was all chunky white parts with little teeny bits of green lettuce. It was soggy and distasteful. We never got refills on our peach teas or sodas. We asked another server to hunt down Christian but instead some super sassy girl walks over and asks what we wanted. We told her we'd like our server. With even more sassiness she said why don't you tell me what you guys want so I can get it! I asked her to send the manager over and she said she would. 10 minutes later after no Christian and no manager I approached the hostess area and spoke to the snotty hostess with a bad hair dye job (she sat us)again. This time she was nicer when I asked for the manager. The manager was ok. She took all the events lightly. She did comp a couple of the 5 adult meals but left the rest on our check. Each and every meal was only partially eaten because of it being cold or tasting horrible. When I returned to our table I was really surprised that Christian was STILL NO WHERE TO BE FOUND not even the manager knew his whereabouts. Ultimately, he reappeared when the sassy waitress tells him we left him a $20 tip. He had a shockface! He lost out! My husband is the most generous tipper. We will NEVER visit this location agai!!!! It's too bad their Facebook page doesn't allow us to rate them.
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