I took my dog Levi here last week for a bath and haircut. After recently moving to another area of Charlotte I needed something more convenient. They were able to schedule him the next day, which was great! It was about 4 hours from his appointment time to when he was ready, but when I picked him up he smelt great and looked so cute. I was pleased with the service and the price was competitive with other salons in the area. I also received a handwritten thank you card which really blew me away-I feel like they really appreciate their customers and I greatly appreciate them! We will definitely be back!