I have had a couple different management companies, and honestly these guys have it right. I decided to try them based on their reviews on Yelp and I have been very happy with them as a owner of a property. I honestly felt like another company I used had unfair charges to the renters, and actually fought them on some of the charges they were trying to pass on to the tenant. These guys communicate and work with you. I am very happy with how things have been going with FiveStar and highly recommend them for anyone looking for a management company. They are great.