Their staff is very knowledgeable and fast. I cannot tell you how nice the owner and his team are. I broke my phone twice now. The first time they fixed it within 10 minutes. The second time they walked it a block away to my office on Christmas Eve as I was on my lunch break. He even put it in a gift bag which was a fun touch. They have a lot of used games to buy as well at good prices. Once again, some of the nicest people in this store.