Extremely kind and thoughtful staff! Since we relocated I'd put off finding a new pediatrician but selected Dr Ching based on the Yelp reviews and her close proximity to us. We filled out all of the paperwork and were waiting for our medical records to be sent over from our old pediatrician.
My older daughter came down with a cold that she contracted from her younger sister and woke up from her afternoon nap screaming that her ear hurt! Mommy tears started right away seeing my baby in pain. I called Dr Chings office at 2:30 and they were able to squeeze us in at 4:15! Amazing!!! Baby girl had an ear infection and we were able to pick up a prescription within the hour from Walgreens.
Even bubble gum flavored medicine is a deal breaker for my daughter and she refused her medicine. The next day I called and asked if we could possibly get ear drops since she wouldn't take the medicine orally. Dr Ching didn't think drops would be effective and said the alternative is a shot. Within 15 minutes we were in the Drs office. Dr Ching voiced her concerns saying she felt bad for my daughter but I explained a shot is much less traumatic than fighting my daughter twice a day for the next 10 days to take a teeny bit of medicine. The nurse Maritza asked her do you know why you're here and my baby said I need a shot to make me better.
Although we were seen VERY promptly the girls still had fun in the waiting room playing with the kitchen and toy puzzles. The exam rooms each have a different theme that is kid friendly as well. I realize that being seen won't always be that quick and we were very lucky to have been able to get in so quickly.
Much mahalos to Maria, Maritza and Dr Ching for putting up with this Mommy's many phone calls and for squeezing us in two days in a row!