I came in for a gel manicure and pedicure and walked out 2 1/2 hours later with nothing but a (bad) pedicure - and the salon wasn't even busy!
I started out with the pedicure. The man doing it kept taking calls and stepping outside every 10 or so minutes which prolonged the process and was incredibly unprofessional.
Moving on to the gel manicure, the stations are serious fire hazards. Each station has a mess of wires underneath them and when I sat down, the nail technician pulled me forward which jammed my freshly painted toes into the wires and messed them up! She assured me she would fix them (and attempted to) yet I still left the salon with a botched pedicure.
Once she applied the gel, I noticed that the color was completely different than the color I chose. The woman told me, "you just need 3 coats. This is more expensive than normal gel polish so it needs more coats!" First, why didn't you tell me when I picked the color I was picking a more expensive polish? Second, the color was so far off that there is no way one more coat would make it resemble my original pick. I noticed that another person reviewing this salon also mentioned that she was not told she picked a more expensive color until it was already painted on. Very shady.
I asked her to remove the gel nails after noticing that not only was the color completely off but there were lines and bubbles in the paint as well as dust from all the remnants of nail filings around the station! She removed them with a nail dremel and caused several cuts in my cuticles.
Very poor experience, will not return.