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  • I've been going here once a week since Oct 2016. I've posted reviews previously with promises from management that they were working on getting good servers. Yesterday, I went to eat dinner here at approximately 5 pm. Once we sat down, the manager informed me there was only one person working, but he would get her. She was the bartender! She did the best she could given the situation, and other servers in training showed up later. The fact you have to beg for any service and for everything is now beyond excuses. You have a giant Sports Bar with 50 TV's, darts, pool, games, a giant outdoor area with more games, and everything to make the Sports Bar the best it can be, but you cannot hire and more importantly keep help is a clear indication of how poorly this location is operated. Also, the food preparation remains a probably as far as cleanliness. I see cooks that don't wear plastic gloves and don't have hairnets. They touch their nose, eyes, lips, face, clothing, counters, and they do not wash their hands before returning to food prep. Worst of all, at the bottom of my Black Jack sandwich and fries was a black hair from the kitchen. This has happened before and will continue as long as this business is so poorly managed. Is it too much to expect a Server and clean food? Apparently so at Hot Shots! I've given this place 8 months and multiple complaints to right the ship, but it is worse than ever before. Save yourself the pain, go to Hooters or The Tilted Kilt or The Fox and the Hound Sports Bar. You'll avoid having the bartender wait on the entire business thus ensuring any chance at decent service, and the food sanitation and the hair and unclean handling of food! The cooks, lack of sanitary food handling and preparing, and the pure unbridled nastiness are not worth the trouble! Go anywhere but Hot Shots!
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