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  • The problem is not with the system, this is the second one we have had installed and they add months to the pool season. The problem is there customer service after the fact. Our new unit sprung a leak so I called to get someone out on Thursday morning. I was told someone would call me back. I didn't get s call back so I called in the afternoon. I was told they needed to look at schedules and they promised a call back before the end of the day, no call came. No call on Friday and I was busy so I could not call them, and they have no weekend service so I left a message. No response to the message Monday morning so I called. The soonest they said they could get anyone out to look at my leaking new system was a week. This is the second time I have had to call for a service issue and the second time with this type of response.
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