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  • This place I admit does a great job on cutting hair....BUT their customer service sucks!!!! My husband booked an appointment to get both our haircuts. Everything seemed alright, we get there with our kids in tow. 1st- the receptionist is just eye candy because she doesn't even know what the hell she's doing. Even when she was asking a question to us, we couldn't understand her. She just jumbled up her words and sounded like my four year old talking. No inflections or pauses! WTF are you saying.. 2nd-My husband says we have an appointment and she can't seem to find my time. Apparently I'm booked for the next day. Fine, but problem here is that the owner is standing right there, no apology on your fuck up and no chance to fix it! So I just said to my husband, forget my hair cut, just get yours done. 3rd-we understand there might be some waiting.. So when the chair opens up for my husband's time, the barber says he's running late and can he serve the guy before us? Um no we had a designated time slot and if a person is late then you move on to the next person... What was the point of booking a time two days in advance if you're just going to take in a walk in that's your buddy? 4th- the first time we went to get our son's hair cut, he's sitting in the chair and this asshole who just got his done, is standing right in front of my son,looking at his reflection in the mirror with his crotch right in my son's face! And it wasn't just a quick glance, it was like a good 20 mins, putting crap in his hair! I get that you're slammed by all your friends coming in to get their hair cut but come on! and that you "boys" are young and maybe new to the business, but this is not how you run a business and treat returning customers. If you don't mind being disrespected and being devalued as a customer, go here!!!
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