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| - I want to start by saying that Dr. Munn was one of the most personable, most knowledgable small animal vets in the city. I LOVED him. Taking my rabbit to him was as pleasurable as it can be taking an animal to the vet. I would give Dr. Munn 5*, no questions asked.
The problem is, Dr. Munn is not there anymore (whether this is temporary or permanent remains to be seen). One of his replacements, a Dr. Banerjee, is also WONDERFUL. Kind and compassionate, and she knows her stuff. I would not hesitate recommending bringing your rabbit to her.
Unfortunately, for what ended up being the last week of my rabbit's life, Dr. Banerjee was on vacation, and we were given her replacement, Dr. Merryn McIninch.
We were there that day to check the dose of the medication we were giving my rabbit to treat congestive heart failure (he was acting normal, but had been breathing hard for a while). Dr. McIninch tried to convince us to put him down then and there. Except he was still happy and eating and running and jumping, so I said no. She increased the medication dose with the warning it might just make things worse. But her attitude was very much, "this is already over so nothing really matters." She did come off as somewhat knowledgeable about rabbits, but had zero bedside manner and was very cold and stand offish. In fact, for the follow up appointment, I specifically booked for once Dr. Banerjee was back because I did not want to deal with Dr. McIninch again. Unfortunately, my rabbit never made it to the follow up appointment.
Literally the evening after seeing Dr. McIninch, my animal started to decline. The meds made him dizzy and he was falling over. And I'd talked to other rabbit owners about other possible solutions. I tried calling about changing his meds twice and the tech (who was wonderful--I will say all of the techs I dealt with in this place are INCREDIBLE. Thank God for them) asked the Dr and was told they would get back to me the next week and not to worry. My rabbit never made that, either.
One morning, he fell over and couldn't get up. We brought him in, knowing full well what we were going to have to do. And unfortunately for us again, Dr. McIninch was the one to do it. After giving me a low blow remark about how she told me she saw this coming days ago (which is what any grieving owner wants to hear), she went about the procedure with not a trace of emotion. It was NOT quick, and it was NOT peaceful, though I have been told by others rabbits fight going to sleep, so this may be common. I don't know. All I know is it was the worst 30-40 minutes of my life and I was offered zero comfort by the vet. When it was over, all the Dr said was, "His heart has stopped." and she left the room. I was practically collapsing on the floor with grief and didn't even warrant a kind word from this woman. Once again, thank goodness for the kind techs who got me Kleenex and hugged me.
I don't like leaving this review. I used to tell everyone with a rabbit to go to this place. And I still will. If you get Dr. Banerjee. (The problem is, if you were unlucky like me, you might not get her every time). Or if you are okay with someone who is cold and unsympathetic, then that is okay. I was not, and I truly feel my pet (my best friend) deserved better in those final hours, and I can't help but wonder if his dose was increased too much too fast because Dr. McIninch had already given up on him. As for me, have been left with guilt and nightmares and questions from his time with Dr.McIninch and none of it seems to be going away any time soon.
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