One of the busier Passport Canada offices in the GTA. I came here at around 8:15 and there were at least 30 people or so waiting. When you arrive here, you check in with the front desk and depending on the nature of your request, you will be assigned into a different queue. I only waited 20 minutes which wasn't too bad. I'm sure during the day, it gets super busy here being one of the very few locations in downtown Toronto so definitely go early if possible or you could be waiting for hours. At this location, they do have various options for getting your passport including express and urgent delivery if you need the passport much sooner. They also have the pickup option which I did as well. Overall, I would suggest going earlier here and have all your completed documents ready to get checked by the front desk.