I'm much more of a fan of local Pet Supply stores.. the Mom and Pop places. While this place is the box store of pets.. It is nice to see a great interest in the quality this company provides. I have never seen a cloudy fish tank. That is impressive. Like other pet places, if you know nothing about PetSmart, your dog is welcome. However, it bothers me that the customers who come here are slobs. There are plenty of waste cleanup stations. If your dog is not neutered, keep him at home. Better yet NEUTER HIM! No body wants to walk through your dogs piss stained floor or rub their clothes against the check out counter because you're selfish and allow your dog to piss and mark on everything! The staff take it with a smile.. your fellow customers do not. I feel badly for the staff - but they do their best to keep this place looking well stocked and clean. It's hard to believe that a business this large keeps such a great record of animal husbandry.
If you want real quality, head up the short drive into historic downtown Belmont to Happy Dog Cafe. You'll be glad you did.