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  • Sooo, I have been doing business with SW Bikes for a couple of years now and I am definitely qualified to rate my experience. These guys in this place are "as good as it gets!" These guys are cycling experts with great prices and excellent customer service. I have had minor repairs done, more extensive work done and most recently bought a new bike. All totaled, I am guessing 10+ transactions over the years, with many more visits in between. Sometimes they've been busy, other times, not so much. When they're busy, be patient. Believe me, when it comes time for you to spend money there you're going to want their time and attention as well and you'll get it. Like many consumers, I spent a ton of time on the internet selecting the right bike. I found it on performancebike for a great price. I showed it to Rocky and he confirmed that he could get the bike for me and then HE BEAT THE PRICE!!! Now that isn't always going to work out, but it did for me. He could simply have matched the price and I would have been satisfied, but he beat it! This is a genuine case of a retailer passing the savings onto the consumer. Man I am happy! These guys are the real deal! They are genuine cycling enthusiasts, but somehow, they are not the least bit snooty. I have been into plenty of the other bike shops around town and they immediately give off the vibe that I am not welcome. Somehow I am not good enough because I am not a "real rider". Well that is true. I am 52 years old and 30 pounds overweight and I am well aware that I won't be competing any time soon. Still, I like the sport and I like to be accepted as a regular guy who likes to ride bikes at my level. In short, they make me feel welcome and appreciated as a customer. I highly recommend Southwest Bikes.
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