Called around,and some quotes were outrageous to repair a distressed leather messenger bag at an average cost of $400 to replace.I love the bag,and wanted to fix it's annoying feature.Had a bumpy start to the first visit to this shop,but we ironed things out. I will return because they did a good job for a more than reasonable cost for the labor involved.In a city this large,it's amazing how artisans like the ones at the Village Cobbler are so tough to find.One star less because of the cash/debit policy that wasn't clear; credit should be accepted if it's over $20.