This is the first medical clinic in Toronto, Ontario and Canada that I've encountered to have a 'catchment' area.
Basically unless you have a residential address in or around Liberty Village - they won't see you.
It doesn't matter to them if you work in Liberty Village (and thus spend the majority of the waking time there) making it most convenient location to have a family physician in, rather than around your residence, used mostly for sleeping.
I have filed a complaint with the Ministry of Health.