The chicken is juicy, crispy and delicious. I got the spicy one and it was a good balance of flavour and heat without burning your tastebuds off. From a value perspective it's a little pricey but it's something different and a higher quality bird than what you'd probably get at KFC.
The fries were outstanding. I don't even really like fries, but these were intensely crispy and super flavourful.
My one major problem was the portion size of ketchup that game with the fries - I wish I took a picture, it was almost insulting. Like picture one of the little tiny packets of ketchup squeezed into a dip cup. The tiny dip cup was barely 1/4 full of ketchup. I burned through it in about 3 fries. They need to leave a bottle out on the tables for people to portion themselves.
Also, they should include a drink with the combo.
Overall, decent chicken and fries experience marred ever-so-slightly by a long wait time, lack of ketchup and higher prices than I expected.