Went on a Saturday night and the line was out the door. Despite the reviews on bad service I still wanted to try their desserts because they're just so visually appealing!
Got the black sesame parfait and chocolate waffle. Both looked just like in the photos. The parfait had some weird dense cream that didn't taste like ice cream or whipped cream. Personally found it kind of gross. The waffle took 20 min and it was limp and cold.
Service isn't bad in the sense that they are all nice people, but they just don't seem to know how to run a business. A lot of the times the servers are sort of just standing around when we've asked for water or extra utensils. Won't be returning.