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  • HORRIBLE customer service. Was told I had ONE option because I have a dairy allergy. (The eggs had dairy in them....) Overpriced. After hearing so much praise for Lucky's, I decided to walk down the street and try it out. We walked in to find no line, and a couple open tables near the front. As we approached the hostess stand I glanced at the barista/cashier, made eye contact, then she looked away with out greeting us. We stood at the hostess stand for 10 minutes before one of the servers greeted us. By this time there were a couple families waiting in line behind us. After being seated we ordered drinks and food from a waitress who looked as if we were bothering her. I asked for no cheese on one of the scrambles. She asked if it was because of a dairy allergy, I said yes. She said there were dairy in all the eggs so I was only able to order the Tofu Scramble. By this time I was so hungry I just said sure. The food came out bland and my friend had to wait 10 minutes and to ask twice to get some hot sauce. A girl at another table asked for coffee multiple times but ended up going to the barista herself. Then, no one mentioned we had to pay at the counter. So we sat at the table looking like morons for while. Then watched someone else go pay at the counter. Cashier was rude. NEVER going back.
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