I can't even express what a great experience I had. Everyone is so nice and so helpful. My friend bough me 5 classes a while ago and I had never used them. I had emailed them to see if I could still use them. I had none of my receipts or paper work from these classes but they managed to pull them up in their system. Even though my classes expired they still let me use them! So awesome. I took my first class today and I scheduled another for tomorrow. I'm so super excited.