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  • We love the food. The burgers are good and the service is standard sit-down. However, the company recently decided to do a calm renovation with color changes, seating updates, and new pictures on the wall, etc. Someone decided it was a good idea to pile eight to ten good sized tables in an area entirely too small for this endeavor. Red Robin has perfected the art of herding cattle. Their customers are moved in like cattle and are as close to one another as possible without actually having someone sitting on a stranger's lap. From the moment you order, until you pay your bill, someone is bumping into your chair and knocking that gourmet burger out of your hands. The waitstaff is either bumping into your table or apologizing for doing it earlier. Seriously? I get they need to make money but would two less tables kill you? Your customers wouldn't feel like sardines and I could actually get out of the restaurant without doing a double handspring over the poor older man on the outermost aspect of the corner table. I'll be dining somewhere else that doesn't have me touching the elbows of every other resident in Surprise.
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