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  • I totally understand why Macy's is in financial trouble. Nobody cares about anything in the store! It's old, it's merchandise is boring, it reminds me of an old Sears. We ordered a shirt from the salesman, and they brought it in from another store, but it was the wrong shirt. We purchase alot of things from Nordstroms....how do they always manage to get what we order to us correctly. I went to the shoe Department, and one salesman was looking at his phone and finally, I asked if anybody worked there, and he said he thought I was just looking! So he finally brought out the shoes that I was looking at, and then never returned! So I left and went back to Nordstrom where they had an even cuter pair with very enthusiastic salespeople. Here Macy's is in what used to be a primo location, but you have a "C" store. Ditto with Scottsdale. If you had decent merchandise like they used to have, we'd be buyers, but this store's tired, old, and depressing. Am sure it will be one of the 60 stores that will be closing. Not the consumer's fault. It's poor buyers, lack of understanding of your clientele and who you are trying to attract. What a shame.
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