I want to give this restaurant 5 stars because it is one of my favorite places to get a burger. However the customer service is always lacking and the last time I came the girl seemed to have no clue what customer service was and came off like she didn't want to be there and had a bad attitude. The employees do not greet you or even smile. If shack shack could take more pride in their customer service and training their new recruits better I would be inclined to go there more often and suggest it to other people.