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  • Horrible experience. I came here the other night around 11pm with a group of 11 people. Our waitress was ok. She was nice, but there was a delay in the food. We ended up not getting our food for 2 hours and when the food finally came. One of the waitress gave us attitude because we couldn't hear her when she asked who ordered the food she was carrying. She spoke so quietly, but got annoyed when she had to repeat herself even once. Then she threw my friend's plate down on the table quite harshly, any harder and it would've spilled all over my friend. She had no right to be pissed because we waited long for our food and simply couldn't hear her because she was so quiet. While we were waiting for our food, we asked for refills and our waitress forgot. She finally came back with refills 30 mins later. During the 2 hour wait, other customers had left, or looked frustrated for not getting their orders. It would be nice if a manager came by to apologize for the wait, but nope. Nothing. I usually prefer IHop over Denny's, but was greatly disappointed in the service and quality of food that night. Not even an apology. Won't be coming back.
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