I've been going here every other week for a mani pedi for several months now. I like the staff. They are professional and friendly. I feel comfortable there. I like the massage chairs and the fish tank, both help me relax. I'm a stickler for cleanliness and their tools are always sterile (autoclaved) and they use liners in their foot baths. The service is very consistant from tech to tech, so I don't feel the need to be choosy about who does my nails. They give a lengthier massage than most places, but I find the massages lack-luster. That's really my only suggestion for improvement. Better massage technique. My gel polish lasts a full two weeks and so does my pedicure (not gel). I really like this place and will continue to treat myself to a trip to Dream Nails every other week!