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| - This review is based on coffee & service.
As a resident of the neighbouring homes, a lot of us were excited to see a coffee shop opening after Starbucks backed out of the site a couple of years ago.
Walking in, you'll see that it's a very nice set up in the dining area - very cozy!
What i didn't like was where the counter/cashier set up was. You can't tell where the line starts or finishes since there are 2 cash registers, so i wasn't sure if someone was waiting for a sandwich to the right or paying to the left. I purchased 3 coffees: 2 decaf & 1 house blend. The decaf was just "meh" for me. Hubby's house blend was disappointing and not robust nor did it have that roasted taste that comes with a good coffee. You know the one, where you don't have to add anything and it still tastes sooooo good! Nope, not here. Ok, so coffee was not a win. Service was disappointing too. I was asked if I wanted any cream or sugar, but wasn't told that the only place to get it was at the time of ordering. Even though they have napkins & straws along the front window, they don't leave sugar or sweeteners or chilled milk or cream for coffees. Soooo i had to wait while the 4 people behind the counter helped 2 people.
Hubby & i decided to give them another try a week ago. I walked in, there was only 1 cash being used to help customers. 4 people working and only 1 couple purchasing anything. I waited 5 minutes - nothing. I waited 10 minutes - nothing. Nobody behind the counter asked if i was ordering. The cashier busy with 2 people didn't even say "i'll be with you in a moment, so I walked out and left with nothing.
What i got from Coffee Culture? They are trying REALLY hard to mimic Starbucks with the atmosphere, set up & menu options, but don't come even close!
I'll stick to my Nespresso at home & Starbucks when i'm out.
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