Where to start? Went in after a movie date with my husband. We have been doing Cheesecake Factory for years and never been disappointed until tonight. He order steak Diane, I ordered chicken kaske after an extremely long wait (they were not at all busy) the manager came out to apologies. A longer wait later and the food arrived, COLD, cooked oversee instead of medium and my chicken was DRY. We did not eat, got a 25.00 bill for our artichoke dip and strawberry martini, left hungry with a piece of free cheesecake...