NO.....Nope.....NO WAY no how will Banfield ever take care of one of our pets again. We took the cat in for a wellness exam, no real health issues or concerns and came out of there after 3 hours. The vet took her to another room and "washed her ears" we took her home and within hours she was staggering around snd holding her head to one side. We called Banfield and they told us to give her a day to adjust to her ear wash. That evening she was falling over.... unable to walk straight and vomiting. It cost over $800.00 to get her well again. Diagnosis was feline vestibular disorder that came about do to this special ear wash.