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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Customer Service Representatives misinform customers and mislead them to sign off on a paper for payment which ends up being a CONTRACT! CSR told us that we could cancel the service at anytime. When we received a scheduled appointment, my husband cancelled the service. Come to find out, while we were out of town, they still came and sprayed only the front of the house since the side gates were locked. No paperwork was left notifying us that we had been sprayed until I noticed the withdrawal of the $75 from my account. My husband called to specify that it should have already been cancelled and we want the money refunded. They refused to refund the money because they "they serviced our house" even though it was supposed to be cancelled. Next we find out that we have to pay 75% of the contract to get out of it. This company is HORRIBLE and the CSR are rude and misleading. DO NOT use this company, find someone else, or go to ACE Hardware and get their pest control products and do it yourself... it lasts way longer and is MUCH cheaper!
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