The thing is I'm not upset about the Xbox.I completely understood where the gentleman was coming from. The gentleman did have an attitude. He was really stand off ish and very short in his tone when my husband was asking questions. It seems like it's okay to treat your customers like this as long as you guys aren't getting anything. I obviously did not know the retail for the Xbox and only had an offer. I was going to sell it for the $130 but the young lady helped me.