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  • Do NOT believe the hype. I have been here four times. Each time something worse happens. I'm not sure who is to blame for the poorly behaved and badly trained wait staff, but one thing I can say for sure, after the fourth visit, is that the poor service and way below average food quality are definitely consistent! My last (and final) visit to this restaurant included: frozen, reheated crab cakes, that were disgusting; an 11.00 spinach salad that consisted exactly of spinach, six raw walnuts, and 5 pieces of artichoke hearts; and then there was the entree. The entree was our final knife in the gut and pocket book. We ordered the lobster and steak special. We specifically asked the waiter for a filet cut of steak. He served us a small piece of grisly meat that my giant, sharp, steak knife, literally could not cut through! When we told him it was not filet, he was condescending and rude and acted like we didn't know what we were talking about! Grrr! We were highly insulted that they would pass this horrible quality and poorly made menu items off as authentic Italian cuisine. If that is authentic Italian cuisine, no one would ever lay claim to it! The manager half heartedly apologized, although she seemed more worried about upsetting the condescending waiter than she was concerned about our horrible experience, and she removed the uneaten special from our bill. I have not ever wrote a bad restaurant review, however, they should not be able to get away with this in a city filled with amazing restaurant options. I hope that they can address their issues and be an asset to our community in the future.
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