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  • One star just for this location and just for customer service. I've been a customer of Panda Express for many years in CA and now NV. I recently moved here and was happy to find this location so close to home. Easy in and out after work. Love their food. This location doesn't disappoint. What DID make me want to never come back here was this: I ordered the food, but had to wait for the chicken. No biggie. I step up to the cashier and he tells me the total, I pull out my debit card, he looks at it, pauses... then says "ummm..can I see your ID"? Sure no problem, I show ID. Purchase was less than $20 but I have no problem showing my id. My issue lays in the fact that NO ONE else was asked to show their ID after me. As I stood there waiting I noticed that he didn't ask another person to show ID. So.... why me? And before you think I'm going all race card on you, it's the other way around here. I got a taste of what it's like to be a minority. I felt really bad. And upset. Why me? What was it about MY appearance that made him question my integrity? I would like to know! Does Panda Express give their employees discretion on whom to ask and whom to trust? I think there should be a corporate policy somewhere that says simply "anything over $ ask, anything under $ don't bother". I think "Hai W" needs some additional training before he insults all your customers. I will not set foot in this location again because of him.
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