I've been to this location multiple times, but I had an exceptional experience this weekend that I just had to share. I was across the street at the Southside Food, Art & Sidewalk Fest when I decided the (finally) hot weather called for a nice iced tea. I went inside and asked if they had iced tea, preferably green. The one gal behind the counter said they have regular iced tea, which I was fine with, until the other employee chimed in and said "if you want green tea, I can make it for you!" She actually went out of her way and took the time to steep some hot green tea for me and then put it over ice. She said it's not on their menu, but she also loves green tea and has perfected the art of iced green tea while working there. I know it's not an experience that everyone will have there, but I was so grateful and impressed with her offer! Both employees were super pleasant and receiving this kind of service will definitely inspire me to frequent Bruegger's more often!