Very conflicted about how to rate this place for the following reason:
I love the atmosphere and the staff! It's a great study/work spot and very relaxing, but still productive.
However, you are paying for the atmosphere here because I think their drinks are on the pricey side for what they serve. Also, they charge extra for milk and sugar, which is mainly an issue since their teas lack flavor. I have liked some of their iced teas and pastries, but a lot of the hot teas have been a disappointment to me, which really makes them lose a star being that their primary product is tea.
I don't want to dwell on this too much because I still think it's a unique and amazing spot in the area and I always love coming back here!