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  • Was looking forward to our first time at Geno's. Walked in and had to wait for someone to take our order. Not a big deal but it was not very busy. Once order was taken ( three cheese steak sandwiches, specialty fries and three drinks). The order was read back to me and came out to almost $60 30 min yes 30 min later. We got our 3 sandwiches and 3 fries. When questioned the employee why it took so long and people who came in after us got their food first. she stated she didn't know what to tell me and that it's quicker to make one item then it is to make ten. What? When we got back to the hotel (yes out of towners but here quite often) we found that we got one of our fries were wrong even after the order being read back to us. What we did get was good but the customer service really let us down.
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