called and spoke to someone whose name i dont remember. tried to charge $150 to make me a new key from the trunk lock which i know takes only 30 minutes, as ive been told so by many other locksmiths. guys is a jackass was completely rude to me and was not straight forward about the services. $150 for a plain metal key is obnoxious. go to harmons safe lock and key in mesa. much better prices and amazing customer service.