I went in today as I was stalling time for a tat appointment across the street. The woman behind the counter was really helpful at helping me find a tea with ginger in it. We had a pleasant conversation and she even came and brought the tea to me while I sat and waited.
I do think it's pricey for tea and I'm more a David's Tea gal, but if I'm in the area and I'm feeling for tea, I don't mind stopping in this location.