Wow, the selection is severely outdated and screams I'm a Scottsdale douche still stuck in the early 2000's! The service was just as bad! I walk in and there is no sales person in sight but I here voices of three people rambling on a about a botched special order. I look through the store making my way through the Robert Graham room (who the hell still wears that crap) and down the line to their suiting/trouser selection. I even walk by the counter where the sales people are chatting and not one greats me. I was over dressed compared to the standards of the United States and definitely compared to the shit they carry in this store.
Overall, I'm giving them a horrible review on their customer service but their merchandise has to be updated if they want to last another 5 years in AZ.