Not impressed with the customer service at this location. I'm currently storing my belongings at a different LifeStorage in town and thought I would move everything to this location because the cost would be significantly cheaper. I booked a reservation and the next day they call to confirm. I tell them yes, I'll be there. The day after that I receive yet another call asking to confirm. Then the day of my reservation I receive a call asking what time I'll be coming in.
I'm unable to answer my phone while at work, so the constant phone calls became an annoyance. In total they called me four times in a span of six days. All that is required is me knowing the hours of operation and them knowing the day I will be coming in.
Ultimately I decided it's not worth the trouble to move my belongings. I have a feeling this annoyance would be the first of many. I also have a suspicion the lower cost is a reflection on the service at this location.