I like this place because it has free wifi and there seems to be always a space to sit down. If I'm in central Phoenix, this is my go to spot.
Coffee is refreshing and the food's pretty good to. I got the Steelcut Oatmeal and they didn't skip out on the Pecans like most people do.
The ambiance of this place is very comfy and there always seems to be a cast of interesting characters wandering around. People in general like to share space or make room for you.
Hit or miss on the servers coming and picking up stuff. Also hit or miss on the servers telling you when your order is ready.