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  • Sad to see how many 5 stars they received. They were terrible! Blew me off 3 times. Never showed up when they were suppose to. I had to call and every time they said "oh we were just about to call you" ..... When I explained my situation they said they would have someone to help me in the next 2 hours, but 3 hours went by with a no call/no show. Out of good faith they should have recommended me to another company. The knew I was on a time crunch with work and other furniture being delivered. Then they said they would call me back.... no one did. When I called back the second time she basically told me he wasn't going to home to my house that night! But never called me to let me know, reschedule or call another company! So being that I had to work and had no light in my room I scheduled an appointment for the next day and my mother was kind enough and cancelled all her plans. She went and sat at my house and waited for them....Once again the hour window they gave us passed with another no call/no show. My mom called irate because now her day was wasted and it was another excuse. The two guys showed up and I was told one smelled like alcohol. They said my electric was not to code and that they didn't have the mounting brackets to place the fan. Then they both looked at the fan I purchased told my mom they would NOT put it together because it would take over 6 hours and that it would cost me way more then I was initially quoted to even install it! They told her to return it. I bought the fan bc it's unique and I don't want to return it! I was also told that they knew how to install it and it would be easy, as I explained it in detail to the receptionist/scheduler on the phone. My friend who is also an electrician told me we were lied to. Bummed about the whole experience and still no light in my house.
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