They were so rude at this location. Most Wells Fargo locations are great. Their manager Benjamin Skelton was rude and unhelpful. I explained my situation and asked for help and his answer was, "well it should have worked" I know my card "should have" worked but it didn't and they couldn't fix my issue. I went to the location on Scottsdale and Indian School and they helped me. I was so upset and they just didn't care, couldn't even give me a good excuse. I hope they close that ugly store and they don't reopen it. I was very disappointed with their management.