The? (allegedly) famous bun itself was heavenly. Light, fluffy, slightly sweet and with a buttery center. It looks big, but it's so light it doesn't sit heavily in the stomach.
The tea I had with it is a traditional one called karak, and it's similar to spiced chai with milk. It was really good!
The lovely woman behind the counter was kind and helpful as well.
The reason I rate four stars instead of five (and considered three) is that there were no buns made and we had to wait 20 minutes. In a mall setting, that's too long. Maybe if they had cafe seating or something.
I suspect they're not getting enough traffic to have always-ready buns on hand. The McDonald's in that same mini-food court seems to dominate, which is a shame. (Seriously... The Asian place and Greek place had almost no customers, and the McDonald's line was huge!)
Anyway, these are tasty. You really should eat at this place! They deserve better...maybe a better location in the mall would help. I wish Papparoti lots of luck.