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http://www.openvoc.eu/poi#funnyReviews
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  • After reading Yelp.com reviews and cross referencing with current Better Business Bureau files, and NV State Licensing Board, i called on a Sunday morning@5:30am.i started a load of laundry upstairs washer like always,came down stairs, i hear distinct shower-like sound in downstairs kitchen. this is not normal. i never heard it before. i ran upstairs to find the laundry room flooded w/water. i shut everything off. came downstairs and waited for water marks in the ceiling. 2 hrs later, there it was. i freaked out;mold damage is the ultimate curse. in a cluster of townhome, neighbors can also sue if it spreads. a very kind woman Ms. Karen answered my call, took down all my information, and assured me a tech will be at my home less than 1 hr. tech Mr. Carlos arrived on time, very professional, empathetic,detail oriented, and explained step-by-step process and cost. he was very careful with my home furnishings and proceeded to dry out the moisture. come to find out,the water mark is from original builder sheet rock over a vent!as AC and fan flows cool air,moisture builds and expressed as a water mark. washer likely faulty due to bad water pump/valve/seal.i had to know if it was a bigger problem:drain pipe leakage saturating the entire upstairs floor board. Carlos helped me narrow down the possibilities by watching out for leaks while i tested the drains.whew.. no drain pipe leaks, not plumbing job. it has to be the washer. in the end, he was at my home for 3hrs and never threatened more charges, or acted impatient. he simply said:"we will do whatever you wish to make sure you are happy." for 2 huge drying fans, great customer service, 24/7 on call, less than 1 hour to arrive, empathy, kindness, and patience , worth the $1675 total charge. i recommend them for anyone looking for honest, fast, and accurate flood/water damage repair.
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