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  • Absolutely horrible management. I asked to change my order from just the 12 piece chicken to the 12 piece family meal when I pulled up to the window. 1) the drive thru was NOT busy at that time and 2) if a customer wants to get more food and pay more money, what is the problem? Too bad the manager had a problem with that and I could clearly hear her complaining very loudly in the kitchen as I was waiting calmly for my food. If that manager can't stay professional why the hell is she in that position? I tried to ask her why she had a problem with me changing my order but she was taking another drive thru order. I let the friendly team member helping me know to tell his unprofessional manager she might want to talk shit a little quieter, as I could hear every damn word. Had I had more time, I would've gotten my money back and left the food. Instead I rely on someone higher than this piss poor manager to see my review and change that girls attitude. Never going back. 0 stars if I could
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