I work late hours, and wasn't feeling too hot tonight. As soon as I left the office I called to make sure I would be okay to get in as my nav had estimated arrival at 9:02 pm.
Pam the woman who answered promptly told me NO. Doors close at 9... I literally got there 2 minutes after the hour and she sat and stared at me from the front desk behind the locked door. Now, I get it, we all want to go home...but if someone is coming to an urgent care and you work in the health care profession I would sincerely hope you would have some compassion especially 2 minutes after the hour!
I don't know if this is truly the banner policy or just a lazy employee but either way its low.