Today was the worst experience ive ever had at this zipps. The service is great during the night and absolutely horrid during the day.
My dad and I sat down as usual. It took 10 minutes for the young blonde server to come over and ask for drinks. We did not get our coffee for another 10 minutes when the regular coffee was already made as she said. Then the creamer my server gave me was lumpy and had gone bad. I empties the creamer into my coffee only to see lumps and flakes of white float to the top of my coffee.
As this happens, I look over and see the servers standing around at the kitchen Window laughing, my server included. The management was back laughing with the team members as well and you could mistake him for another server thats lazy on a slow day.
Just because its slow does not mean the team can be slow. Im a regular customer and I will not come back during the day.