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  • As much as I could probably say here, I'll try keep it short and to the point and not delve into anecdotes. DO NOT use RPM Phoenix Metro as your property manager if you are an investor. There are PLENTY of other good property managers out there, and you'd be making a costly mistake by picking this company. Short list of grievances: 1. Extremely unresponsive to emails and phone calls. 2. Too many different people that you have to communicate with (about a dozen). 3. Accounting errors that I had to have them correct (double charges, accidental charges, charges for items that were under warranty). 4. Not a proactive property manager -- won't take active steps to manage your property, and you sometimes have to ask them for things that they should normally send to you automatically (like an inspection report that I was charged for but didn't receive until I asked for it). They are a huge company with tons of properties, employees, and clients. Look for a smaller company that has more time to care about your individual property. I've been using AZ Equity Properties so far and they are much better.
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